Refund policy

Returns & Replacements

We don't accept returns or offer refunds on opened or used items, or for change of mind.

Damaged or defective? If your WarmStrive arrives damaged or stops working within 30 days of delivery, email support@warmstrive.com with your order number and a photo or short video, and we'll send a free replacement.

Wrong item? Email us within 30 days of delivery and we'll make it right.

Cancellations: email support@warmstrive.com within 12 hours of ordering, before it ships, for a full refund.

Chargebacks: please contact us first. We'll fix it fast.

Questions? support@warmstrive.com